Just Listen: Discover the Secret to Getting Through to Absolutely Anyone
By: Goulston, Mark
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Contributor(s): Dixon, Walter
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Material type: 


Item type | Current location | Call number | Status | Date due | Barcode |
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CORE Education | 658.45 GOU (Browse shelf) | Issued | 17/04/2019 | CORE1113 |
Read by Walter Dixon.
The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades.
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