Simple habits for complex times : powerful practices for leaders.

Keith Johnston is a New Zealand author.

Includes bibliographical references and index.

Leading the possible -- Engage with complexity, but keep it simple -- Say what you think, listening to the ways you might be wrong -- Create a clear vision for an unclear future -- Make rational use of human irrationality -- Communicate your certainty about uncertainty -- Grow your people to be bigger than your problems -- Lead change as the new normal.

When faced with complex challenges or uncertain outcomes, many leaders believe that if they are smart enough, work hard enough, or turn to the best management tools, they will be able to find the right answer, predict and plan for the future, and break down tasks to produce controllable outcomes. But, what are leaders to do when this isn't the case? In complex situations, prediction, control, and the right answer are illusions. Rather than offering one-size-fits-all tips and tricks in pursuit of these mirages, Simple Habits for Complex Times provides three integral practices that enable leaders to navigate the unknown. By taking multiple perspectives, asking different questions, and seeing more of their system, leaders can better understand themselves, their roles, and the world around them. They can become more nimble, respond with agility, and guide their organizations to thrive in an ever-shifting business landscape. The more leaders use these simple habits, the more they enhance their performance and solve increasingly common, sticky business issues with greater acumen. Whether in large or small organizations, in government or the private sector, in the US or overseas, leaders will turn to this book as a companion that helps them grow into the best version of themselves. -- from back cover.