Goulston, Mark. <br/><br/>
Just Listen:  Discover the Secret to Getting Through to Absolutely Anyone 

 - Unabridged. 
 -  Gildan Audio,  2012 
 - 7 audio discs (450 min):  digital;  4 3/4 in. 
<br/><br/>Read by Walter Dixon. 
<br/><br/> The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades. 
<br/><br/><label>ISBN: </label>9781596598652 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.<br/>Interpersonal communication.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Audiobooks.<br/>Audiobooks.
<br/><br/><label>LC Class. No.: </label>HF5718  / .G68 2012ab 
<br/><br/><label>Dewey Class. No.: </label>658.45 GOU